Shipping policy

At Blackwelder Coffee Roasters, we are committed to ensuring that your order is delivered quickly and in perfect condition. Whether you’re a vendor, a business partner, or a coffee enthusiast purchasing for your home, we strive to provide a smooth and timely shipping experience.

Shipping Timeframes

  • Order Processing: All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
  • Shipping Times: Most orders are shipped via standard ground shipping and typically arrive within 3-7 business days, depending on your location. Expedited shipping options may be available at checkout for faster delivery.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and the weight of the order. For bulk orders or large shipments, additional shipping fees may apply.

Order Tracking

Once your order has shipped, you will receive an email with tracking information so you can monitor the progress of your delivery.

Delayed or Lost Shipments

While we make every effort to ship orders promptly, unforeseen delays can occur due to factors beyond our control, such as carrier delays or extreme weather conditions. In the rare event of a delayed or lost shipment, please contact us at [insert customer service email] with your order details, and we will work with the shipping carrier to resolve the issue promptly.

Shipping Destinations

We currently ship within the United States. For international shipping inquiries, please contact us at [insert contact email] to discuss options and availability.

Damaged or Incorrect Orders

If your order arrives damaged or if there are any discrepancies, please notify us within 7 days of delivery. We will gladly work with you to resolve the issue, including offering a replacement or refund when applicable.

At Blackwelder Coffee Roasters, we value your satisfaction and aim to provide exceptional service every step of the way. If you have any questions or concerns about your order, don’t hesitate to reach out to our customer support team.

Happy brewing!
Blackwelder Coffee Roasters